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FAQ's: Mobile Impact Platform Rebrand to Ideagen Smartforms

Kaitlyn Burke
  • Updated
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  Who is this article for?  

  All Mobile Impact Platform admins responsible for managing the Mobile Impact Platform.

  No specific knowledge is required.

Starting with Mobile Impact Platform 13.0.1, the product will be known as Ideagen Smartforms. This product name change also includes an update to the look and feel so that it matches the Ideagen style and brand.

This article outlines the FAQ's associated with the re-brand and style updates.

  1. What are you changing in the product?
  2. Why are you changing the name of the product?
  3. What will be different about the product's user interface?
  4. How should I chose the gradient color for my personalised header in light of the pancake menu change?
  5. When can I expect the change to be implemented?
  6. Will the changes apply to me if I am an On-Premise customer?
  7. Will my data be affected by the rebrand and UI change?
  8. Will I need to update my existing integrations with the rebrand?
  9. Will there be any downtime during the transition to the new UI?
  10. How can I get more information or assistance with the transition?

Frequently Asked Questions

1. What are you changing in the product?

Changes to the application include UI changes to the logos, colour scheme, product name, and company name within the Web and Native Mobile apps.  Components within the product such as the NextGen Designer, Mi-Middleware administrator tool and Mi-Analytics will undergo a similar UI refresh.

 

Current

v13 Update
Logo

App Store Name

(Search for this in the Apple App Store, Google Play Store, Microsoft Store) 

Ideagen Mi-Apps

Ideagen Smartforms
App Icon sddv-BN

App Name

(Name of the app on your device screen)

Mi-Apps

Smartforms

Web App URLs

(Your existing bookmarks will be re-routed to the new URL)

https://SERVERNAME/miapps 

https://SERVERNAME/smartforms

 

2. Why are you changing the name of the product?

We are changing the name of the product to better align with our company's brand identity and make it easier for our customers to recognise our products as being from a trusted provider of regulatory and compliance software.

3. What will be different about the product's user interface?

Our first round of changes will be immediately noticeable, starting with a brand-new font that's more readable and a refreshed color palette that aligns with the Ideagen brand. In addition, our icons have been updated to match our new look and feel.

The colour palette will match the styles of the Ideagen brand:

The layout and functionality of the app will be largely unchanged, preserving the user experience with which current users are already familiar; however, you may notice the following minor changes:

 

Current

v13 Update

Mi-Apps Main Screen

  • Menu icon will move to the left side of the screen
  • Updated colours, font, and logo
 A screenshot of a phone Description automatically generated with medium confidence A screenshot of a phone Description automatically generated with medium confidence

Mi-Apps Session Screen

  • Validation icon will move to the right side of the screen
  • Updated colours, fonts, icons, and dialogs
  • Form functionality and layout remains unchanged
 A screenshot of a computer Description automatically generated with low confidence

Session Options

  • 'Finish' and 'Discard' options will be separated to minimise the risk of selecting the wrong button, and prevent accidental data loss

  • Updated colors, fonts, and icons

  • App Rules button will be removed (this can still be found under validation icon) 

 

4. How should I choose the gradient color for my personalised header in light of the pancake menu color change?

To ensure optimal visibility and a seamless user experience, we kindly ask you to select a lighter color for your personalized header gradient. By choosing a lighter color for your gradient, you will ensure that the menu icon remains clearly visible and easily accessible to your users. A lighter gradient color will create a sufficient contrast against the dark grey menu icon, allowing it to stand out prominently.

5. When can I expect the change to be implemented?

The change in brand and interface will occur in version 13.0.1 of the product, which is expected at the end of June 2023.

6. Will the changes apply to me if I am an On-Premise customer?

The changes to the mobile app will apply as soon as the app is updated to version 13.1 from the respective app store, regardless of whether the on-premise installation of Mi-Middleware has been updated.

Changes to the name and user interface of server components will occur when Mi-Middleware is updated to version 13.0.1 on the on-premise host.

To upgrade, please contact support.smartfroms@ideagen.com. 

7. Will my data be affected by the rebrand and style change?

No, your data will not be affected by the rebrand and style change. All your existing data will remain intact and accessible in the new user interface.

8. Will I need to update my existing integrations with the rebrand?

There is no need to worry as all technical links and URLs will continue to work as they do now. 

9. Will there be any downtime during the transition to the new UI?

No additional downtime will occur; the rebrand is no different than a typical product update.

10. How can I get more information or assistance with the transition?

Our customer support team is here to help and answer any questions you may have about the transition. You can email them at support.smartforms@ideagen.com.

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